Student Support
Winslow Institute Policies

External Counselling Services
| Study Melbourne. The centers are spread over at various places. Closest is at 599 Lt Burke Street. | 1800 056 449 | https://www.worksafe.vic.gov.au |
| Fair Work Australia | 13 13 94 | https://www.fairwork.gov.au/ |
| Lifeline | 13 11 14 | https://www.lifeline.org.au/ |
| Crisis Support | (03) 8371 2800 | https://www.relationshipsvictoria.org.au/resources/247-crisis-support/ |
| Reading and Writing Hotline | 1300 655 506 | https://www.readingwritinghotline.edu.au |
| Legal Aid Victoria | 1300 792 387 | https://www.legalaid.vic.gov.au |
| The Victorian Equal Opportunity & Human Rights Commission | 1300 292 153 | https://www.ntca.edu.au/student-support/ |
| Beyond Blue Support Service: | 1300 22 4636 | https://www.beyondblue.org.au |
| CARE in MIND Wellbeing Support Service | 1300 096 269 | https://careinmind.com.au |
| Deaf or Hearing Impaired Vic Deaf | (03) 9473 1118 | https://www.expression.com.au/auslan |
| Aboriginal and Torres Strait Islander Victorian Aboriginal Education Association | (03) 9480 0800 | https://vaeai.org.au |
| Blind or Vision Impaired Vision Australia | 1300 87 87 66 | https://www.visionaustralia.org |
| Acquired Brain Disorder Brain Link | 1800 677 579 | https://www.brainlink.org.au/ |
| Learning Difficulties Australia | (03) 9890 6138 | https://www.ldaustralia.org |
| Physical Disability | (03) 9843 3000 | https://www.scopeaust.org.au/ |
| Career Gateway | (03) 9843 3000 | https://www.carergateway.gov.au |
| Mental Health Australia | 1800 187 263 | https://mhaustralia.org/ |
| Gambling Helpline | 1800 858 858 | https://www.gamblinghelponline.org.au |
| Dyslexia Association | (07) 3299 3994 | https://dyslexiaassociation.org.au |
| Nurse on Call | 1800 022 022 | http://www.healthdirect.org.au |

Language literacy and support services
If a student has been identified as having issues around language, literacy and or numeracy by the course trainer they may be referred to Winslow Academic Manager or may be referred to a third party for support and guidance.
If it is recommended that a third-party service are required, the following services can be suggested to contact if applicable.
REFERRAL SERVICES
AMES offers a wide range of English courses and training courses to help you:
- settle into Australia
- get a ‘jobgo’ on to further education or training to get a better job
- AMES offers More Than Just English to help you secure your future in Australia
AVAILABLE CONTACT
Website: www.ames.net.au
Phone: 132637
Local Medical Centres and Hospitals
| Name | Address | Phone Number |
|---|---|---|
| Melbourne City Medical Centre | 68 Lonsdale St, Melbourne VIC 3000 | (03) 9639 9600 |
| Swanston Street Medical Centre | Level 3/255 Bourke St, Melbourne VIC 3000 | (03) 9205 7500 |
| CBD Doctors Melbourne | 10/53 Queen St, Melbourne VIC 3000 | (03) 9077 9912 |
| Vita Medical Centre | 375 King St, Melbourne VIC 3000 | (03) 9193 6221 |
| William Angliss Medical Centre | Level 2, 555 La Trobe St, Melbourne VIC 3000 | (03) 9606 2208 |
| The Royal Melbourne Hospital | 300 Grattan Street, Parkville VIC 3050 | (03) 9342 7000 |
| St Vincent’s Hospital Melbourne | 41 Victoria Parade, Fitzroy VIC 3065 | (03) 9231 2211 |
Pharmacies
| Name | Address | Phone Number |
|---|---|---|
| Chemist Warehouse Melbourne | Shop L2 345 Bourke St, Melbourne, VIC, 3000 | (03) 969671 3833 |
| Chemist Warehouse Bourke and King Street | Part Ground Floor 601 Bourke Street, Melbourne, VIC, 3000 | (03) 9670 2222 |
| Priceline Pharmacy Bourke St West | 376 Bourke Street, Melbourne 3000 VIC | (03) 9642 7226 |
| Priceline Pharmacy William Street | Shop 18-19, 111 William Street, Melbourne 3000 VIC | (03) 9621 2645 |
Police Station
| Name | Address | Phone Number |
|---|---|---|
| Melbourne East Police Station Police Station | 226 Flinders Ln, Melbourne VIC 3000 | (03) 9637 1100 |
| Australian Federal Police Melbourne | 383 La Trobe St, Melbourne VIC 3000 | (03) 9607 7777 |
| Melbourne West Police Station | 313 Spencer St, West Melbourne VIC 3008 | (03) 8690 4444 |
Fire Station
| Name | Address | Phone Number |
|---|---|---|
| MFB | 456 Albert St, East Melbourne VIC 3002 | (03) 9662 2311 |
| Metropolitan Fire Bridge | Batman St, West Melbourne VIC 3003 | 000 |